
| I am a third generation installer/sander. I started in this business part-time in 1982; full time 1986. I have installed many types of laminate, engineered wood, and solid hardwood floors. I have sanded and refinished many types and species of wood floors. I have sanded and refinished many types of construction such as historic restoration projects in Charleston, South Carolina; Hazard, Kentucky, and the oldest house in Forsyth County Georgia; new construction and remodeling in metro Atlanta. This has provided me with a wide range of diversified experience while making a successful career for myself as a sub-contractor, but not as well known as the carpet stores, builders, and floor covering companies we have subbed for. My objective is to find a different way to conduct my business that is beneficial form the customer and my business. This is how our slogan came to "buy your wood or laminate any where---we got your labor." We are not tied to any store, product, or salesperson. Most complaints come from the store, estimator, or salesperson not having the experience to fully inform the customer what to expect when the sub shows up to install or sand your new floor. These include moving furniture, sub floor prep, amount of time needed to complete project, door clearance, trim, etc. According to our existing customers product knowledge is where we excel.....bridging the gaps left open by inexperienced carpet companies, salesman, and super stores selling a product they have never installed themselves. A three hour training course in a warehouse does not work!! What I am proposing will eliminate these types of problems. You, the customer, call us. I come out look at your project, explain what is needed and what we will be doing. I will give you a time line of what to expect during construction and material expectations. Then we set a time for install/sand, deliver material for acclamation (yes acclamation works). Then we show up on time to start your project. I or one of my supervisors will be on the job from start to finish. We do a walk through with you answering any questions you may have leaving you well taken care of. I will exceed your expectations. It's simple you are the boss...we work for you, not the store or contractor. |